We're Here to Help Your Business Print Reliably

If your refurbished printer experiences any hardware malfunction (printhead, roller, logic board, fuser, or scanner) within 365 days of delivery, our technicians will troubleshoot remotely. If unresolvable, we provide a prepaid express shipping label and send an advance replacement unit at zero cost.

We offer a no-questions-asked 30-day money-back guarantee. If you are dissatisfied with your printer for any reason within 30 days of receipt, request an RMA and we will email you a prepaid return shipping label. There are zero restocking fees.

Yes! All laser printers arrive with a brand-new starter or high-yield toner cartridge and drum unit. All Epson EcoTank supertanks arrive with full bottles of genuine Epson ink, and all inkjet models include genuine 4-color cartridge sets.